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Delivery Policy

Last updated: October 23, 2025

[Your Company Name] delivers orders promptly with reliable carriers. This policy outlines shipping details, compliant with e-commerce standards.

Shipping Methods and Costs

Standard: R50 (South Africa), 3-5 days.

Express: R100, 1-2 days.

International: Variable rates, 7-14 days (customs fees apply).

Free over R500 (domestic only).

Order Processing Time

1-2 days after Paystack payment.

Longer during peak times; we’ll notify you.

Delivery Timeframes

Estimates only; delays possible (weather, customs, carriers).

Ship Monday-Friday, excluding holidays.

Tracking and Confirmation

Email with tracking number after shipping.

Track via [Carrier Website].

Shipping Restrictions

No P.O. boxes or restricted areas.

Incorrect address may incur re-delivery fees.

Damaged, Lost, or Undelivered Items

Damaged: Notify within 48 hours with photos for refund/replacement.

Lost: We’ll investigate within 7 days for refund/reshipment.

Undelivered: Reship with extra fees if address error.

International Shipping Considerations

Duties/taxes not included; buyer’s responsibility.

Times vary due to customs.

Changes to This Policy

Updates posted here; check regularly.

Contact Us

Email: [Your Email Address]

Phone: [Your Phone Number]

Address: [Your Address]